We started this business because letting agents were still stuck in the past.
We started this business as university students. From the outside, letting looked like one of the last industries technology had simply passed by — agencies still running on pen and paper, and charging high-street prices for it.
It struck us that almost nothing about lettings actually needs a high-street shopfront any more. The viewings, the references, the statements, the compliance calendar — all of it runs better as software. The one thing you can’t automate is the bit that matters most: a real person who knows your property and picks up the phone.
So we built the opposite. No branches. Proper software doing the busywork. And the money we save by not renting shopfronts goes back into two things only — lower fees, and people who answer. That’s the whole company.
How the model changed.
The traditional letting agency was built around a high-street office. That model carries cost — rent, fit-out, receptionist, the lot — and every one of those costs gets baked into the fee.
You’d rather have the money.
We’ve never spent it on offices. We’ve never spent it on a brand campaign. We’ve spent it on software that does the dull bits, and people who can actually answer your call.
Landlords pay less
Fully managed at 9% of monthly rent, against an industry average closer to 12–15%. That’s roughly £1,840 a year on a typical home, kept in your pocket.
Tenants pay nothing in admin
The Tenant Fees Act banned the worst of the old industry. We go further: £0 referencing fees, £0 renewal fees, deposits held by the DPS from day one, no surprise charges.
Named people, no call centres
You still get the high-street thing that matters — a named human who picks up. The thing you don’t get is the high-street thing that didn’t matter: a desk in a window we never sat at.
Where the technology earns its keep.
Not chatbots. Not tenant scoring AI. Boring software that removes the busywork so the named human you talk to can spend their time on you, not on chasing a gas certificate by fax.
Compliance, on rails
Every gas cert, EICR, EPC, smoke alarm and selective licence tracked across every property, with a renewal calendar your agent doesn't have to remember.
Repairs in two taps
Tenants report a problem from their account; the right contractor gets dispatched without three phone calls between everyone.
Statements in real time
Rent in, statement out, same day. No “we'll get that PDF to you next week” — it's live in your landlord dashboard the moment the payment lands.
ID and right-to-rent, automated
Every applicant's right-to-rent verified through the gov.uk service in minutes, evidence stored for the legal retention period, audit-trail ready.
Honest listings
Photos taken by our team, prices benchmarked against current Rightmove lets in the postcode. No ghost listings, no fish-eye 28m² flats pretending to be 60m².
Conversations in one place
Every email, viewing note, repair log and inspection sits against the property. New agent covering for yours? They open the file and they're up to speed.
A decade, no shopfront.
- 2018Two students, one frustration
Letting agencies still running on pen and paper — and the first sketch of a letting agent with no branches.
- 2020The first hundred homes
Built around software from day one — e-signed tenancies, an automated compliance calendar, live landlord statements.
- 2022Extended stay, born from Covid
When Covid reshaped how people lived and worked, we launched our extended-stay model — flexible, furnished homes for stays of a month or more.
- Today2,000+ homes across 32 cities
Saving the average landlord £1,840 a year — and still answering the phone.
The founders behind it.
The three of us who built the company — real people, real names, real faces. The same names you’ll reach when it matters.
Five things
we won’t do.
We measure ourselves against these. If we slip, tell us — there’s an actual complaints process and a human on the other end of it.
- We don't tier service by how much rent your home commands.
- We don't list a property we haven't visited.
- We never charge tenants for admin, references, or renewals.
- We don't lock landlords into anything we'd be embarrassed by.
- We answer the phone — UK office hours, real people.
Either side of the front door,
we’d love to help.
Looking for a home, letting a home, or running a portfolio — there’s a person on our side ready to talk to a person on yours.